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jeudi 25 août 2016

Phonecalls VS app in doze /standby

Hi all, i'm new to this forum, but i'm starting out with a big question.

I'm having a discussion with a support engineer and i would like to counter some of his arguments with some insights from people that have actually made some android apps.

so the situation:
SIP phone app provided by PBX developer
you take a call on your phone, precense on the app stays "available" because the app is on standby/sleep/doze
you then receive a second call, this time on the SIP app, you can't answer it and can't park it cause you are already in a normal phonecall.

What we/our client wants:
you take a call on your phone, the precense on the SIP app changes to "in a call" or "busy" so that no calls can be made to his SIP app
This has been realised by some SIP apps but these are not compatible with the PBX installed

What support said:
This is not possible, because the app is in sleep and uses push to take the calls.

Is this really that impossible? i know you can get the call state of your phone but i have no idea you can actually push this to an app that is on standby/sleep/doze.


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