I've had my Oneplus One since the beginning of 2015, up until now it's been honestly fantastic, with very few issues whatsoever, certainly nothing that has bothered me at any rate. That's up until last night;
My phone was lying on my desk next to me with the screen on updating some applications whilst I was writing on my computer - suddenly, it starts to vibrate, one continuous long note, I naturally picked it up and looked at it, at which point the phone turn itself off in my hand. That was unfortunately the last I ever saw of my phone alive. This happened at about 6PM yesterday evening, since then I've tried everything within my power to get it to work. I can't access the bootloader, in order to get to fastboot (which would allow me to fix all my issues by enabling me to refresh the device), nor can I access my recovery. The phone turns on and displays nothing, it vibrates, but that's it.
The phone was running the latest COS13.1.1 update (X1) which I had flashed the day before, it was running the stock kernel for the ROM, the ROM was however rooted.
I know a fair amount about android, I also know a fair amount about the OPO, to me, I think something about the LOGO partition has gone wrong. The LOHO partition being responsible for the images shown in the bootloader, fastboot, splash screen etc.... I'm just not sure how that would have happened.
Either way, I don't know what to do, the one doesn't register to my computer in fastboot or adb , so both those routes seem closed. I primarily use a Mac for my work, I'm yet to try plugging the phone into a PC.
I've submitted a ticket to OP, and have spoken to an adviser who moved my case to a 'specialist', but I'm yet to hear back on that one.
Any help would be massively useful, because I need this phone for my work, and just general communication.
Thanks for reading,
Ben
My phone was lying on my desk next to me with the screen on updating some applications whilst I was writing on my computer - suddenly, it starts to vibrate, one continuous long note, I naturally picked it up and looked at it, at which point the phone turn itself off in my hand. That was unfortunately the last I ever saw of my phone alive. This happened at about 6PM yesterday evening, since then I've tried everything within my power to get it to work. I can't access the bootloader, in order to get to fastboot (which would allow me to fix all my issues by enabling me to refresh the device), nor can I access my recovery. The phone turns on and displays nothing, it vibrates, but that's it.
The phone was running the latest COS13.1.1 update (X1) which I had flashed the day before, it was running the stock kernel for the ROM, the ROM was however rooted.
I know a fair amount about android, I also know a fair amount about the OPO, to me, I think something about the LOGO partition has gone wrong. The LOHO partition being responsible for the images shown in the bootloader, fastboot, splash screen etc.... I'm just not sure how that would have happened.
Either way, I don't know what to do, the one doesn't register to my computer in fastboot or adb , so both those routes seem closed. I primarily use a Mac for my work, I'm yet to try plugging the phone into a PC.
I've submitted a ticket to OP, and have spoken to an adviser who moved my case to a 'specialist', but I'm yet to hear back on that one.
Any help would be massively useful, because I need this phone for my work, and just general communication.
Thanks for reading,
Ben
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